RETURNS & SHIPPING
Return & Refund Policy
- You have 15 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- No returns on long shipping times.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the refund within 10 business days. Time may vary depending on your bank card issuer's policies.
- All orders will be processed with 1-3 business days. Tracking numbers will be emailed once your order ships.
- Free shipping on ALL domestic orders.
- International Shipping; Option at checkout for standard international rates provided by USPS, UPS and DHL. Paid by customer.
- Certain items subject to flat international shipping fee. Details/ options provided upon checkout.
- International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
- You will be responsible for paying your own shipping costs on all returned items. Shipping costs are nonrefundable.
If you receive a refund, it will be 100% of the product cost paid only.
If you have any questions on how to return your item or shipping, contact us at: firstname.lastname@example.org